BanaFish store policy
Shipping Policy
Effective date: August 21, 2026
Last updated: August 21, 2026
South Korea fulfillment
BanaFish is a Korean fishing-tackle store operated by SKINSLI INC. Customer orders are prepared, packed and dispatched through our fulfillment operation in Seoul, South Korea. Every customer parcel departs from South Korea.
Handling schedule
Products displayed as In stock are handed to FedEx within 0–1 business day, Monday through Saturday. The daily order cutoff is 2:00 PM Pacific Time. An order received after the cutoff begins handling on the next handling day; an order received after Saturday's cutoff or on Sunday begins on Monday unless an event outside reasonable control interrupts operations.
Carrier and tracking
International customer parcels ship through FedEx and include tracking. The tracking number is sent after carrier handoff and activation.
Destinations and category restrictions
Delivery is available only to destinations offered for the entered address at checkout. BanaFish does not deliver customer parcels to South Korean addresses.
Not every tackle category can move to every destination. Long rods, bulky boats or platforms, batteries and electronics, blades or pointed tools, liquids, pressurized items, bait, organic materials and other regulated goods may be limited by size, carrier service, sanctions, export control, import law or safety rules. Checkout availability and any product-specific restriction control. If an accepted order cannot legally or operationally ship, we notify the customer and refund the affected amount.
Shipping charge
- USD $49 when the qualifying order subtotal is below USD $300.
- Free shipping when the qualifying order subtotal is USD $300 or more.
The actual charge and destination availability appear at checkout before order submission.
Delivery estimate
The estimated total from order placement through delivery is 6–9 business days, including handling and FedEx transit. It is not a guaranteed deadline. Customs review, destination conditions, weather, remote-area service, carrier disruption, incomplete delivery data and events outside reasonable control may cause delay.
For a materially delayed parcel, email support@banafish.store. We will investigate with FedEx and provide any remedy required by applicable law.
Duties, taxes and customs fees
Unless checkout states otherwise, product prices and BanaFish shipping charges exclude destination import duty, import VAT, customs charges and brokerage fees. A customs authority or FedEx may bill those amounts directly to the recipient, who is responsible for payment.
Delivery details and transit claims
The customer must provide a complete recipient name, street address, postal code, carrier-required telephone number and other accurate delivery details. Contact support promptly about a correction; an address change cannot be promised after FedEx handoff.
Report a parcel believed lost, damaged in transit or delivered to the wrong address promptly. We may request reasonable information for a carrier investigation without limiting a mandatory consumer right.
Cancellation and contact
A full cancellation may be requested before FedEx handoff by emailing support@banafish.store. After handoff, the Return and Refund Policy applies after delivery.
SKINSLI INC — BanaFish
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@banafish.store
The registered office is not a return address. Obtain the applicable South Korean address and safe packing instructions before dispatching equipment.